Job Title: Office Administrator

Responsible To: Sales, Service & Planning Manager

Key Tasks Defined

· Assist customers with general enquires via phone and e-mail

· Process and check sales orders through Movex

· Process order Amendments/ Cancellations

· Respond to all delivery date enquiries from customers

· Raise orders for chargeable / FOC postal orders

· Raise and manage Homeserve appointments for third party repairs

· Ensure parcels are prepared for daily courier collection along with letters for Royal Mail

· Updating postal orders along with tracking details

· Maintain the swatch stock on the system to ensure all requirements are achieved

· Assist with ad hoc tasks

· To ensure that Health and Safety is of the utmost importance to all staff and that the Company’s Health and Safety policy is strictly adhered to.

This is not an exhaustive list, and you will be expected to be flexible in your approach to carrying out your duties, that may change from time to time to reflect changes in the Company’s circumstances. In this respect you may be required to carry out any additional duties as requested by your Supervisor either on an ongoing or ad hoc basis.

Job Types: Full-time, Fixed term contract

Contract length: 3 months

Salary: £12.00 per hour

Expected hours: 37 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Colchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 13/10/2023

Reference ID: ATAV

Expected start date: 09/10/2023