Top Job Recruitment are looking for a Benchmark Analyst for a Facilities Management company based in Colchester, Essex.

Our client was set up with one key goal – to simplify the complexity of facilities management.

As a Benchmark Analyst you will ensure all quotations are issued to our clients within our agreed SLA’s. You will review all Supply Chain Partners quotations, ensuring these are in line with our agreed rates at a competitive price, with the correct level of detail. You will analyse the market to ensure we remain competitive, as well as identifying weaknesses and opportunities.

Benchmark Analyst Job Role

• Managing emails and phone call queries from clients and Supply Chain Partners.
• Research and analyse industry benchmarks, best practices, and key performance indicators (KPIs) to identify areas for improvement and opportunities for growth.
• Create comprehensive reports on key KPI’s, SLA’s and communicate benchmarking findings to stakeholders, including executive leadership. Clearly articulate insights, recommendations, and actionable strategies.
• Work closely with internal teams, including Finance, Operations, Supply Chain and Compliance to gather insights and ensure alignment with organisational goals.
• Collaborate with vendors and Supply Chain Partners to obtain competitive quotes for materials and services. Evaluate and negotiate pricing to ensure cost-effectiveness.
• Maintain and update a centralised cost database, keeping abreast of market trends, pricing fluctuations, and industry changes to ensure the accuracy of estimates.
• Producing quotations received from Supply Chain Partners and issue to our Clients in a timely manner.
• Reviewing and obtaining approval for uplifts on tasks.

Benchmark Analyst Skills Required

• The ability to negotiate with vendors and subcontractors to obtain the best possible pricing and terms.
• Develop good and effective relationships with all aspects of the business internally and externally.
• Excellent planning and organisational skills.
• Excellent written and oral communication skills.
• Ability to work independently or as part of a team.
• Excellent attendance and time keeping record.
• Exemplary attention to detail and excellent communication skills.
• Professional telephone manner.
• A positive and resilient attitude with a high level of self-motivation.
• The ability to make decisions, take ownership and use your own initiative to resolve problems.
• 3 years of experience in benchmarking, data analysis, or a related field. Experience within Facilities Management is preferred.
• Excellent working knowledge of IT systems – Specifically Excel and Office.
• Previous Customer Service experience.

Benchmark Analyst Perks and Benefits

• Birthday off
• Length of service – additional day annual leave each year you stay with the company.
• Potential to be on our bonus scheme for next year.

Apply now and if you are suitable, you will be contacted!