Recruit Insure are looking for a Client Service Director for a leading independent global insurance service provider. This role will be based in their London office.
Reporting to the Client Services Lead, you will be integral to the success of our client engagements and quality of communications, working with our specialist practices across the UK and Ireland on internal and external events, webinars, conferences, exhibitions, awards and other client engagement initiatives.
The role
Your responsibilities will include:
- Planning and running a successful programme of client initiatives from start to finish.
- Working with colleagues to understand the purpose of initiatives and tailoring our approach to achieve the best results.
- Processing invoices and monitoring budgets
- Scheduling and execution of communications, including follow-ups linking to sales.
- Working with the Marketing team to create and schedule appropriate social media posts, work on collateral and website updates.
- Briefing internal and external event participants
- Tracking the results of initiatives and reporting on their effectiveness
- Being an ambassador for our client brand meeting guidelines, ensuring all collateral adhere to them.
- Maintaining accurate records for all activity and related sales data
- General administration support as part of the Client Services/Business Development team.
- Participate and contribute to projects as required.
- Other ad hoc duties as required.
- A willingness to travel in UK & Ireland on occasion.
About you - Knowledge and Experience
- Self-motivated individual who excels in client experience
- You will have come from an insurance / loss adjuster background ideally
- Demonstrable experience in planning and delivering corporate activities.
- Excellent planning, organisational and communication skills
- Strong attention to detail and a creative approach
- Great interpersonal skills with a ‘can do’ approach and the ability to problem solve.
- The ability to prioritise tasks and manage multiple projects.
- Strong work ethic and time management skills
- Adaptable and flexible approach to work
- Ability to build and maintain relationships.
- A good listener who has the confidence to engage at all levels.
- Possess a keenness to learn.
- A sound working knowledge of Microsoft Office with strong PowerPoint skills essential.
- Knowledge of email marketing systems, though not essential
Salary: Upto £80,000 depending on experience + excellent benefits
*What next?*
If this role interests you and you possess the right skills and experience required, then please submit your application and we will be in touch to discuss further and in confidence.
Job Types: Full-time, Permanent
Pay: Up to £80,000.00 per year
