Top Job Colchester are currently recruiting for Customer Service Advisors for a property network in Colchester Town. They focus on helping branches & partnerships by taking call overflows and pro-active outbound calling.  Your primary focus will be assisting customers in looking for their new home.

Day to day tasks:

• Handling high volume of inbound and outbound contact (calls/webchat/email)
• Register client details and pass to relevant in branch teams to arrange viewings
• Book  property valuations
• Completing administrative tasks for our network of branches, be this building brochures, floor plans, window cards, editing photos, data input
• Working with your team to deliver success and consistently high service standards

Key Skills:

• Highly self-motivated, ambitious and target-driven
• Excellent telephone manner
• Resilient with the ability to work to deadlines and under pressure
• Ability to thrive in a competitive environment
• Good organisational and time management skills
• Computer literate with excellent keyboard skills
• A reputation for delivering outstanding customer service

Working Hours: Monday to Friday 9.00-6.00 with 1 in 3 Saturdays. When you work a Saturday you will get a lieu day the following week.

This is a Temporary to Permanent vacancy so you must be immediately available and looking to stay within a permanent role. There is a lot of opportunity to grow in this business, please apply now if you are interested!