Top Job Recruitment are currently recruiting for a leading Insurance company in the heart of Cheltenham. If you enjoy speaking to Customers, are eager to learn and take pride in what you do- this could be the role for you!

What’s on offer?

£19,000 starting salary

A monthly bonus scheme (£23k OTE)

Wide range of benefits

Pension scheme

26 days holiday plus bank holidays.

Professional and technical development through structured training plans

Part of team and business that champions success and prides itself on internal career progression.

You will receive four weeks fully comprehensive training. It consists of three weeks classroom training with our in-house trainers, followed by an “academy” environment where you will be receive further support and guidance. To ensure you can be as successful as you can be in your new role.

Working Hours:

Out of season; September to February- Monday to Friday 9am-5pm

In season; March- August shifts can be between 9am-7pm. Including 1 Saturday morning a month between 9am-12.30pm (DOIL following week)

The role and responsibilities:

• Provide great customer service to new and existing customers over the phone, email.
• Build positive relationships with customers, Insurers and other external stakeholders providing advice and solutions as required
• Take personal responsibility for own development and ensuring knowledge and expertise is kept up to date
• Working in a regulated financial environment you will be trained to play an important role in helping the company ensure regulations are followed to protect our customers

Essential criteria we have:

• To be able to travel and work from our Colchester office.
• Engaging personal communication style.
• Positive attitude, resilient and adaptive to change.
• Experience in dealing with customers
• Minimum standard of GCSE Grade 4 or C or above. In English and Maths.

Please apply now if this role is of interested and we will be in touch!