We are currently seeking a Dutch Custoemr Service Advisor for a Temporary contract up until Janurary 2021. If you are Dutch speaking and immediately available please apply now!

Working Hours: Monday- Friday 9am-5pm

What your role will involve
? Managing customer queries via telephone and email on a daily basis
? Updating customer’s orders and accounts via online and in-house databases
? Checking and amending live orders were appropriate
? Liaising with couriers via telephone and web regarding customer’s deliveries.
? Delivering a first-rate customer service experience in all cases
? Keeping emails up to date within 2 hours
? Achieving telephone and email KPIs
? Achieving customer satisfaction KPIs
? Reaching coaching targets

What we are looking for
? Great customer service and communication skills
? Ability to work well in a team environment
? Well organised
? Approachable & friendly attitude
? Enthusiastic and eager to learn
? Ability to work confidently on G Suite as well as in-house systems and
platforms.

If you would like to apply please send your CV to Sasha by applying or emailing sasha@topjobrecruitment.com