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Job description

Position Title: Warehouse Operative/Forklift Operator
Department: Fulfillment Warehouse
Reporting to: Warehouse Manager
Location: Harlow
Hours: 8am-5pm Monday to Friday

Main Working Relationships
Reporting to the Warehouse Manager, the Warehouse Operative will collaborate closely with the team.

General Purpose of the Position
Ensure the efficient operation of the warehouse, maintaining compliance with legislation, health and safety regulations, as well as company and customer policies. Additionally, uphold excellent customer service standards.

Essential Duties and Responsibilities

  • Prepare and fulfill orders for delivery or pickup according to schedule, including loading, packing, wrapping, and labeling.
  • Receive and process warehouse stock products, such as picking, unloading, labeling, and storing.
  • Conduct inventory controls to uphold quality standards for audits and optimize space utilization.
  • Ensure safe operations and compliance with HSE, environmental, and quality procedures.
  • Meet expected output levels in a timely manner and at minimum cost.
  • Promote the use of FCL Dash Board and other IT initiatives.
  • Provide regular feedback to the Fulfilment Manager on output issues and address concerns effectively.
  • Foster a teamwork ethos and a 'can-do' approach.
  • Communicate effectively with the Fulfilment Warehouse Administration team, Fulfilment Management, and the transport team to build strong professional relationships and maximize operational success.
  • Understand the role of the Fulfilment Manager and assume appropriate duties and responsibilities in their absence.
  • Complete any other tasks required by management for the smooth and efficient operation of the department.
  • Must have either Reach or Counterblance forklift certificate and experience

Continuous Improvement

  • Collaborate with the Warehouse team to continually enhance processes and business performance.
  • Support role changes necessary to advance the department and business.
  • Work towards achieving personal objectives set at appraisal and/or those set monthly or quarterly.

Benefits After the 12-Week Temporary Period
Upon completion of the 12-week temporary period, you will enjoy the following benefits:

  • 20 days holiday rising to 25 with service
  • Cycle to Work scheme
  • Enhanced occupational maternity pay
  • Electric Vehicle Sacrifice scheme
  • Profit Share scheme
  • Salary Sacrifice pension scheme
  • Life Assurance
  • Health Cash Plan
  • Mental Health Stress Hotline
  • Retail discounts and awards
  • Discounted health membership



  • Company pension
  • Free parking
  • On-site parking



  • Monday to Friday
  • No weekends
  • Overtime



  • Forklift Certificate (required)

Work Location: In person

Apply for this job

Corrie Brennan

Quote Reference TI002363

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