Head of Major Loss South – Global Loss Adjusting Firm

Recruit Ins are seeking a Head of Major Loss South to lead regional operations for a global loss adjusting company. Reporting to the UK&I Head of Major Loss, you’ll drive performance, process improvement, and client delivery across major commercial property claims (£100k+).

Key Responsibilities

• Oversee and enhance Major Loss processes and client delivery.

• Manage and mentor technical teams, identify training and recruitment needs.

• Lead and review claims from £100k–£5m+ (including site visits, reporting, reserves, and client liaison).

• Ensure regional performance meets client SLAs, QA, and audit standards.

• Support Head of Commercial Property with technical matters, surge response, budgets, and staffing.

• Drive business development through strong insurer, broker, and client relationships.

Skills & Experience

• Progress toward CII/CILA qualification.

• Strong communication, negotiation, and leadership skills.

• Proven stakeholder management and ability to handle complex claims.

• Self-motivated, organised, and commercially focused.

Benefits

• Bonus scheme, career progression, broadband allowance (£300), private healthcare.

• Pension (2% contributory / 8% non-contributory).

• Flexible working, 25 days holiday + bank holidays.

• Paid qualifications, car allowance or company car.

Apply now if you meet the criteria — suitable candidates will be contacted.