Contract type: Full time (temp)

Weekly hours: 37.5 hours

Working hours and breaks: Various shifts

• Ilford - involve sleep ins - 8am-10pm mixture of shifts
• Islington - involve sleep ins - 8am-10pm mixture of shifts
• Hackney - 8-10 mixture of shifts no sleep ins, some Saturdays. 8am-8pm may be long days
• Prout Road (24/7 service) shifts: 8am – 4pm or 2.30pm – 10.30pm.
• Hanna Mews Shifts: 8am – 8pm Mon – Sun
• Lewisham – Support Housing - 9am – 8pm, 9am-5pm M-F housing management services
• Lambeth – Some weekends, no sleep ins – 9am – 8pm
• Waterloo – 9am – 5pm

Top Job Recruitment are looking for a number of Mental Health Support Workers based on the Essex/London boarder

Job role:

• Carry out needs and risk assessments, complete support plans, provide support, and carry out reviews, in accordance with policies and procedures and the requirements of stakeholders and funders.
• Support customers to maximise their income, to access benefits, and to budget to cover domestic bills and living expenses.
• Support customers to sustain their housing, and identify and move onto housing   which meets their needs.
• Accurately input all client data onto an electronic monitoring system and ensure records are maintained to evidence key performance targets, and comply with commissioner requirements.
• Liaise promptly with colleagues, partner agencies and other stakeholders regarding safeguarding, welfare and risk concerns in accordance with Peabody policy.
• Participate in customer reviews, team meetings and training courses.
• Actively promote the remit of the service to a range of customers and other professionals as appropriate.  Attend stakeholder and partnership events as required.
• Prompt customers re. medication and encourage self-management of health and wellbeing.
• Work as part of a team to achieve service objectives as identified by the contract requirements.
• Implement the association’s equal opportunities policy as an integral part of all duties and observe the letter and the spirit of the policy at all times.
• Maintain safe practice at all times in accordance with Peabody’s policies.
• Undertake administrative duties and any other reasonable requests from your line manager.
• Ensure that all duties are carried out to the highest standard, and in accordance with policies and procedures.
• To carry out any other duties, within an appropriate level of responsibilities as required.
• To promote, at all levels, the service vision, values and strategic objectives.

Team and Organisational Responsibilities:

• Play an active and key role in achieving your teams’ objectives;
• Be professional with other departments and stakeholders that you deal with during the course of your work;
• Be supportive of colleagues and promote excellent team working;
• Play your part in maintaining a safe and regulatory compliant service by adhering to policy, procedure and quality standards;
• Keep learning and improving your practice. Be open to feedback on your performance from others including learning from mistakes and complaints;

 Essential criteria

• Effective team working with allocated shifts on a rota basis including weekends
• Effective Report writing and IT literacy including Word, excel and data entry systems
• Able to communicate effectively with customers, staff and external agencies.
• Empathy for the client group
• Ability to provide excellent customer service
• Passionate about being able to make a real difference in peoples lives
• Knowledge of Health and Safety in a supported housing environment
• To have achieved a formal qualification relevant to the client group such as QCF level 2 in Health & Social Care of higher or be willing to work towards this.
• Experience and knowledge of best practise in working with a mental health client group or vulnerable adults and promoting their recovery and independence.
• Experience of using support planning and risk assessment tools
• Knowledge of Equality, Diversity and Inclusion for this client group and knowledge to be able to challenge discrimination and stigma.
• Knowledge of Safeguarding vulnerable adults

Desirable

• Experience and knowledge of the Recovery Model.

Apply now