Job Title: Sales Administrator (Spare Parts)

Our client, a well-established and internationally recognised organisation specialising in the design, manufacture and supply of industrial equipment, is currently recruiting for a Sales Administrator to join their Spare Parts team.

Supporting customers across the UK and Ireland, this is an excellent opportunity to join a growing business as they continue to expand their operations. The role is based at their Essex office, with hybrid working available.

Key Responsibilities:

• Reviewing customer RFQs and identifying required parts
• Determining payment terms and suitable transport methods/costs
• Producing quotations using an internal ERP system
• Proactively following up quotations through a structured process
• Converting quotations into sales orders
• Issuing order acknowledgements
• Raising purchase orders and liaising with suppliers
• Checking supplier order confirmations
• Organising dispatch and managing delivery terms
• Monitoring supplier performance
• Assisting with warranty claims, returns and credit notes
• Preparing recommended spare parts quotations/lists
• Maintaining part numbers and pricing within the ERP system
• Preparing documentation for invoicing
• Attending monthly team and departmental meetings

About You:

• Strong administrative, organisational and customer service skills
• Ability to work calmly under time-sensitive conditions
• High level of accuracy and attention to detail
• Previous experience in an office-based sales administration role is essential

Package:

• Full-time, permanent position (37.5 hours per week)
• Salary: £28,690 per annum
• 24 days annual leave + bank holidays + discretionary Christmas shutdown
• Auto-enrolment pension scheme
• Discretionary annual bonus
• Flexi-time policy
• Hybrid working
• Company mobile phone and laptop
• Free on-site parking