Job Title: Senior Sales Operations Support

Position Reports To: Director of Sales Operations

Department: Sales Operations

Summary: Reporting to the Director of Sales Operations with ownership of various responsibilities within the Sales Operations department.

Working Hours: Monday to Friday 9am-5pm
Salary: £28-30k per annum

Duties and Responsibilities:

• Process customer sales orders from order entry through to delivery
• Provide customers with order updates and tracking/shipping information
• Create customs documents for orders shipping outside of the UK
• Track outbound shipments through to point of delivery
• Assist with project management for key accounts
• Assist with maintaining ship logs on a daily basis and check associated freight invoices
• Process vendor purchase orders from order entry through to receipt of goods
• Proactively liase with vendors to ensure delivery deadlines are met
• Check vendor invoices and enter them onto the accounts system
• Create new part numbers and assist with maintaining part number integrity on Opera
• Check and process customs entries and import duty & VAT invoices
• Complete monthly and annual stock takes and report discrepancies to senior management
• Provide month and year end reports to senior management
• Provide product forecast to senior management for inventory replenishment purposes
• Assist Director of Sales Operations with maintaining vendor pricing and part number integrity
• Assist with database integrity
• Answer incoming phone calls and greet visitors on arrival and assist with customer visits
• Provide holiday cover to Director of Sales Operations, as required

Skills required for this role:

• Excellent communication and interpersonal skills
• Basic computer skills (Word, Excel, PowerPoint, Web, Outlook, etc.)
• Ability to meet deadlines
• Strong work ethic
• Enthusiastic
• Strong organizational skills
• Willingness to ask questions
• Team player

Measurement:

The Sales Operation Support is measured on the company meeting quarterly sales targets. In addition, the individual’s level of accomplishment of their duties and responsibilities will be taken into account.

This Job Description is not intended to be an exhaustive list of all duties and responsibilities and is subject to change in consultation with the individual.