Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences. For more detailed information about the cookies we use, see our cookies page.

Necessary cookies

Necessary cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. For more information on how these cookies work please see our cookies page. The cookies collect information in an anonymous form.

Please check here to enable analytics cookies or here to disable them.

Service Provider

PC000320

Motoring & Automotive
Colchester
up to £27,000 per annum dependent upon experience

Top Job Recruitment are looking for a Service provider to join a highly successful family-run company based in Colchester.

The company are a busy and reputable garage that prides itself on providing high quality, timely and reliable service to its customers.

As Receptionist you are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

If you are articulate, warm communicator, who can give customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon then this could be the role for you

This customer-facing role will be a great fit for someone who’s already worked in a customer service position in the motor trade and genuinely enjoys exceeding expectations and creating positive outcomes.

Holiday - 30 days including bank holidays (22 day plus all bank holidays)

Monday - Friday 8.15am - 6pm

Salary is variable dependant upon experience - up to £27,000 per annum 

Job Role:

  • Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
  • Effectively communicating at all levels with our service and vehicle repair customers in person or by phone.
  • Letting customers know of any faults or repairs found on their vehicle.
  • Treating any dissatisfied customers with empathy and understanding in to ensure that we can solve any issues should they arise.
  • Maintaining strong attention to detail to get things right for our customers first time.
  • Maintaining customer records such as vehicle details and service histories accurately and efficiently.
  • Working in a fast-paced environment while liaising with colleagues and managers in various departments.

Skills Needed:

  • Full driving licence.
  • Highly organised.
  • A professional, warm telephone manner.
  • Strong communication and influencing skills.
  • A high level of accuracy and the ability to multi-task within a busy environment.
  • A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
  • The ability to work both in a team and independently.
  • Computer literacy and knowledge of using IT systems and applications such as Microsoft Office

Apply now or email kayla@topjobrecruitment.com


Apply for this job

Sasha Fowler

01206 913481
Quote Reference PC000320

Similar Jobs

Let’s work together.

Call us 01206 548421

We’re open Mon–Fri, 8.30am – 5.00pm

Howdy, partners

Driver CPC
REC Member
Gangmasters & Labour Abuse Authority
CHAS Accredited Contractor
CV-Library
Indeed
Reed
3 Best Rated