Top Job Recruitment are looking for a Telesales Team Leader to join a successful company based in Maldon

Job Role:

• To support and manage a team of Outbound Telesales Advisors
• Ensure the team meet daily, monthly and annual targets
• Deliver regular feedback to individuals based on call results
• Shadow calls to support the development of sales technique
• Completing routine and ad hoc tasks as delegated by the Manager
• Shadow calls to support the development of sales technique and soft skills
• Promote the outbound operation in a highly professional manner by building very strong, positive relationships with colleagues across the wider business
• Participate in client/potential client visits with positivity, professionalism and enthusiasm

Experience needed:

• A track record of success in an outbound telesales environment
• Experience of motivating a team to performance excellence
• High level of computer literacy/ IT skills including the ability to effectively use MS Office products (specifically Word, Excel and PowerPoint)

Skills Needed

• A highly positive attitude
• The ability to remain calm under pressure
• Excellent motivational skills
• Excellent organisational skills
• Excellent communication skills
• The ability to balance the needs of team members, customers and business stakeholders
• A clear understanding of how and why to represent client brands in the best way possible.
• The ability to adapt swiftly and appropriately to change.
• An innate understanding of how to model appropriate behaviour.

Apply now if you want the opportunity to really put your stamp on a company